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Tops |
Erhalten: 6.082 Vergeben: 1.563 |
hab jetzt auch FIFA13
Eben war ich in der Mittagspause in Neuss im Rheinpark-Center (da ist u.a. Saturn und Gamestop drin)... ist von meinem Büro aus näher, als wenn ich's in Düsseldorf gekauft hätte
Saturn: FIFA13 (Adidas All-Star Team Edition) € 59,00 (PS3)
Gamestop: FIFA13 € 69,00 (PS3)
Eigentlich wollte ich mir ein "ganz normales" FIFA13 holen... also keine spezielle Edítion oder so... aber die war bei Gamestop € 10,00 teurerals die Adidas All-Star Team Edition bei Saturn... hab mir dann das Spiel natürlich bei Saturn gekauft!
Tops |
Erhalten: 2 Vergeben: 2 |
Ich werde das Spiel NIE WIEDER bei Retailern kaufen....
Nach über 30 Minuten Chat mit EA:
You are now ready to chat with Pradeep. Pradeep: Thanks for contacting EA Help! My name is Pradeep how may I help you?
Pradeep: It seems that you are away from the Keyboard, please let me know if we are still connected.
you: I am here.
you: Hello, sorry didn't recognized that i am in the Chat now.
you: So, Hello.
you: I got some Problems with my FIFA 13 - I didn't got the Replacement and the Promo Key for my 10.000 Points, yet.
you: I'm from germany and normally the replacement started @ 02 AM this Night (UK Time)
Pradeep: Where did you purchase the game from?
you: CDKeysHere Why pay more? - I already speaked to the Support of them, they said that i must clear that with the Support of EA.
you: A Friend of myself buyed the Game at Origin, he got the Replacement, but not the 10.000 Points Key.
Pradeep: Did you get any promotion code from retailer?
you: Nop, just my Ultimate Edition Key.
you: The Retailer said that the Promotion Code for the 10.000 Points is a Giveaway of EA not from the Retailer
Pradeep: We did not promissed for any promtion
Pradeep: promotion**
Pradeep: If you retailer and offered that promotion, please contact them.
you: Okay, but still, i didn't got my Game Replaced until yet :|?
you: Normally the way was that EA will Replace my Ultimate Edition with a Standard Edition with UE Featuures, my Friends got this since over 9 Hours, i didnt got anything.
Pradeep: That is only for Origin purchase.
you: So, when will i recieve my Game O_o?
Pradeep: I understand how disappointing it is. Some of the customers have reported this issue. Our developers are aware of it and are working for a resolution. We appreciate your patience while the issue is being looked into.
Pradeep: It will resolve soon.
you: Is it helpfully to give you my UE Code?
Pradeep: Please provide me your game serial code.
you: *Censored*
Pradeep: Thank you for the information.
you: So, about the Promotion Code, i didn't will recieve it? Because the Retailer said they didnt got some, and you said i should ask the Retailer.
Pradeep: Kevin, have you got any promotion offer from EA?
you: I had some E-Mails about Pre-Orders got the Promotion Code, yes. So i pre-ordered the Ultimate Edition for the Gold Packs and the Promotion Code
you: " FIFA 13 Ultimate Edition JETZT VORBESTELLEN • Erhalte 24 FIFA 13 ULTIMATE TEAM Gold-Sets • Sichere dir 10.000 Ingame Credits für den EA SPORTS FOOTBALL CLUB • Ab dem 27.09. als Download verfügbar"
Pradeep: You will get all UE item.
Pradeep: items.
Pradeep: Please don't worry about that.
you: Also the 10.000 EA Points?
Pradeep: It have told you only UE items.
you: Okay...
you: So, when is my Game activated / replaced or whatever?
Pradeep: You will able to download the game after some time.
Pradeep: Since it is temporary issue that some customer are not able to download FIFA 13 UE game.
Pradeep: Thank you for contacting EA. Is there anything else I can help you with today?
you: I don't think so :/ But thanks for the Help.
Pradeep: You're most welcome.
Pradeep: If you need help with anything else, please feel free to contact us anytime!
Pradeep: Thank you for your co-operation into the chat.
Pradeep: Bye and take care!!
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